Booking Information

Booking Information

How to book


Online

You can now book online for all events where you can choose where you want to sit from our interactive seating plan. Booking online is the easiest and quickest way to secure your tickets and is available 24 hours a day, seven days a week. For any ticketing related questions, please either call our box office noted below or fill in an enquiry form. Please be aware that we are experiencing high demand, but we will respond as soon as possible.

In Person

Whilst we are delighted to now be back open for shows, we are still working with reduced opening hours in the day. From Monday 20 September we will be opening in person for ticket bookings and enquires from 12pm – 3pm Monday to Friday. 


By Phone

To speak to the box office please call: 0343 310 0050 (current opening hours 11am - 5pm)

Payment Methods

  • Visa
  • Mastercard
  • Maestro
  • Gift voucher
  • Theatre Tokens

Though we are no longer accepting cash payments, you might need some cash for parking and merchandise for some shows.

Sorry, we do not accept American Express.

Booking fees

A per ticket booking fee applies to orders and will be clearly displayed when selecting your tickets. Any advertised price includes any booking fee. 

There is a £2 charge for mailing of orders.

Concessions

Where offered by touring productions, concession ticket prices apply to those:

  • Over 60
  • Under 16
  • Unemployed
  • Full-time students
  • Registered disabled*

*If accompanied by a carer in receipt of a carer's allowance, one free carer ticket is available.

Proof of eligibility will be required for all concessions either when purchased on or on entry to an event.

Safety & Security

Your safety is our number one priority and there may be some additional security measures in place when you visit us.  We will aim to keep any inconvenience and disruption to a minimum but would ask for your patience and understanding. 

Should you notice anything suspicious when visiting, please don’t hesitate to report your concerns to a member of staff, security or the police.

Ticket protection

On selected events we offer ticket protection which allows you to obtain a refund on your tickets should you be unable to attend for a number of reasons  - like illness, travel delay, adverse weather conditions and more.

This is provided by a third-party called Secure My Booking.

More details on what is covered and how to claim a refund

Babes In Arms Policy

Infants aged under two years should be accommodated on parents’ or guardians’ lap. Unless otherwise stated for a performance, no charge will be made. For children aged two and over usual ticket prices and concessions will apply and a seat will be allocated. Crewe Lyceum Theatre retains the right to exclude babies in arms from any performance. Special ticket prices may apply for certain shows, including children's performances.

Group Bookings

If you are booking 10+ tickets, please contact our Box Office on 0343 310 0050

  • Discounts available on selected performances.
  • On select shows, seats can be reserved without inital payment up to 6 weeks before a show.

Full Terms and Conditions of Sale