Our Fair Fees Policy
When you buy a ticket from us, the price you see is the price you pay.
It will include any fees and charges - and if a transaction charge applies you’ll see this at the start of your booking journey. We won’t make any last-minute additions, so there are no surprises when you come to pay.
Behind the scenes, the price you pay is broken down into:
- Ticket Face Value
- Venue Ticketing Fees
The face value you pay covers costs like:
- Paying the artist
- Equipment, travel and accommodation
- Music licensing or royalty payments
- Marketing the show
- Insuring the event
Any fee you pay covers venue costs like:
- Running the building
- Venue staffing
- Ticketing software
- Data security
- Box office equipment
- Payment provider costs
- Ticket scanners
We’re committed to being transparent about the way in which our charges apply. We hope this is helpful information.
If you buy from a third-party ticket seller additional charges may apply.